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ABC's of a Consultation

Aug 31, 2023

ABC's of a Consultation

 The ABC’s of a Consultation for New & Current Clients


The aesthetic and skincare world is ever changing. While browsing through lists of services available today, one may feel a bit overwhelmed, confused and eventually defeated without ever making an appointment. We at Radiance always strive to stay the course of being educated on recent breakthroughs, trends, and technology, while remaining true to our own way of designing “A Compassionate Approach to Skincare Confidence” in comprehensive, individualized treatment plans. During a consultation session, we thoroughly discuss the clients skincare needs, evaluate the skin, and recommend 1-2 treatment plan of care options.  Financial planning for goals can always be considered and established at this time.  Caring for our skin can require patience and time, so it is imperative to understand that advanced skincare is an ongoing process. Our consultations are aimed at developing specific plans in the most optimal time frame possible. But, patience is sometimes required. 


Consult Expectations


A) Assessment - This initial part of the consultation includes the following: Discuss the top 5 concerns, current at home skincare regimen, perform an in depth evaluation of skin, consider client age/ age of skin and health history. Communicate about services that clients may be adverse to and wishes to not have included in the plan of treatment care.

 

B) Budget - Radiance offers a multitude of treatment options that address many concerns at different financial levels. It is helpful to discuss budget prior to creating a treatment care plan to ensure using time wisely and direct conversation to only possible services within the allotted budget. We offer a payment plan option of package deals or financing through Cherry Financing at https://pay.withcherry.com/radiancekelly.

 

C) Plan of Care/Treatment Plan - Recommend and develop a treatment plan of care with 1-2 options. A 3-month plan or 6- month plan of services will be established with detailed explanation of each service, what it is targeting and any recovery time or considerations. We will set goals to be obtained during the time frame chosen. 


D) Discuss - Once a plan is established, discussing expectations of each service outcome is completed. Having accurate and appropriate expectations is vital in having the best outcome possible. This discussion is one of the most important aspects of the entire consultation. 


E) Evaluate - After approximately 3 months of treatments, we will reevaluate our plan of care. Did we achieve our goals, should we continue, adjust or completely change direction. 



Current Client Concerns


Consultations do not have to be solely for new clients, either. We are always reevaluating our current client’s skincare plan based on progress and/or new concerns or goals. Our skin is constantly changing and with it we must adjust our treatments. Long term clients are occasionally encouraged to schedule a consultation to allow for appropriate time to evaluate and discuss their current concerns or possibly answer questions about new services being offered. We also offer a Consult with Services as an appointment option, which incorporates the consult (as described above) followed by a skin treatment. However, this may not be the best option for new clients as not all treatments can be performed in this scheduled timeframe. 



Common Treatments & Tricks to Consider


During our consultations we also have the opportunity to help clients manage their financial expectations for ongoing or long term/maintenance treatment plans for treatments such as neuromodulators (Botox, Dysport, Xeomin), which tend to have on average a 12 week frequency. There are savings programs specifically for Botox (Allē) and Dysport/Dermal Fillers  (Aspire), which at your consultation we can further explain and assist you in signing up. Other injectables and treatments that would require more than one visit, such as dermal fillers for facial balancing and lips, Sculptra, PRP injections, or Slyfirm X (RF Microneedling) are also considered when creating a plan of care and budget. We can incorporate a skincare product home regimen into the financial plan as well. 


As mentioned previously, our clients can now take advantage of creating an individualized payment plan through Cherry Finance, which allows for flexible monthly payments, making treatments more affordable! 

Click to learn more at https://pay.withcherry.com/radiancekelly.

 


Simplifying the skincare journey is of great importance to our staff. Let our compassionate and educated staff help you obtain your skincare goals! Use the following link to schedule today. 



Click to schedule your consultation!

https://www.vagaro.com/radiancekelly/book-now


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